your enquiry concerns

Client Feedback

GSCS prioritizes client satisfaction over everything. Our goal is to make sure that our customers receive the highest standard of service at the quickest time possible. To help us improve our service, please, take time to answer this Survey Form. Be assur

1. Please rate our auditor/s punctuality ? They arrived …… *

At least 15 minutes earlier than the audit time

Late by 20 minutes

Late by 45 minutes

Late by more than 1 hour

2. What was our office response time in processing your application? *

1 week

2 week

3 week

more than 3 weeks

3. How do you rate auditors diligence in audit coverage and presentation? *

Excellent

Very Good

Good

Fair

Poor

4. How soon did you receive the pre-audit information before the audit took place? *

0-2 weeks

3-4 weeks

5-7 weeks

7 weeks and above

5. Did the auditors comply with your dress code on the use of personal protective equipment or you work environment procedures? *

Yes, all auditors are dressed suitably

Yes, but could be improved

Auditors are fairly dressed suitably

No, the audit team needs to dress suitably

6. How many days was the audit report sent to you from the date the audit was conducted? *

2-3 weeks

4-6 weeks

7 weeks and above

7. How would you rate the audit report with respect to details of the audit summary, clarity of the findings (if any)? *

Excellent

Very Good

Good

Fair

Poor

8. How often does your local office communicate with you in a year? *

Once

Very Good

Twice

4 times and above

9. With the range of certification and training that we offer, what standard that you do not currently have but want an approval for? Please indicate in the box provided.*

10. On what areas do you think we need to improve? Please write your suggestions on the box provided.*

Appeals & Complaints

You can complain and appeal with your identity or anonymously.

Title *

Name *

Phone Number *

Email *

Company Name

Country

Date of Visit

GSCS Associated Staff name (if any)

Description of Appeals or Complaints *

Training Survey

You can complete your survey with identity or anonymously.

date *

Name *

Email *

Course Type *

Location *

Course Title *

With the scope of information presented? *

With the useful information? *

With the quality of the presentations in the general sessions?*

With time dedicated to training?*

With the meeting overall value in helping you improve your professional effectiveness?*

With the location and quality of our training facility?*

That (Company) training personnel are sufficiently knowledgeable and professional?*

With (Company)’s communication of the training packages available to your organization?*

With (Company)’s training courses overall?*

Is there anything, in your opinion, that we could improve? *

your enquiry concerns

Your Enquiry Concerns:

1. Please rate our auditor/s punctuality ? They arrived …… *

2. What was our office response time in processing your application? *

3. How do you rate auditors diligence in audit coverage and presentation? *

4. How soon did you receive the pre-audit information before the audit took place? *

5. Did the auditors comply with your dress code on the use of personal protective equipment or you work environment procedures? *

6. How many days was the audit report sent to you from the date the audit was conducted? *

7. How would you rate the audit report with respect to details of the audit summary, clarity of the findings (if any)? *

8. How often does your local office communicate with you in a year? *

9. With the range of certification and training that we offer, what standard that you do not currently have but want an approval for? Please indicate in the box provided.*

10. On what areas do you think we need to improve? Please write your suggestions on the box provided.*

Have Any Question?

+880255086965

Send Email

info@gscsbd.com